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Your privacy is how we build trust at sakti138

When you open an account with us, your personal information stays secure and private.

Data encrypted end-to-endDANA, OVO, GoPay and QRIS secureYour control over your account
sakti138 Your privacy is how we build trust at sakti138
REACH OUR TEAM

How to contact us about your privacy

Live Chat Open your account and select the help icon in the bottom-right corner. Our support team responds within seconds during lobby hours, 24/7 across the week.
Email Support Send privacy questions to our data team at [email protected]. Include your account number and the specific information you need access to; we reply within 48 hours.
Account Settings Go to your profile menu, select Privacy & Data, and review your stored information directly. Request corrections or deletions through the same panel.
SECURITY & DATA

How sakti138 handles your information

Encryption

All deposits via DANA, OVO, GoPay and QRIS, plus your login credentials, travel through encrypted channels. Your password is hashed on our servers; we never store it in plain text.

Cookies & Tracking

We use cookies to keep you logged in, remember your language and payment preferences, and see how you navigate the lobby. You can clear cookies anytime in your browser settings without losing your account.

Account Security

Your account is protected by email verification and optional two-factor authentication. Enable 2FA in settings to require a code sent to your phone when logging in from a new device.

Data Retention

We keep your account data for the duration of your membership. After you close your account, transaction records are stored for seven years where law requires; older logs are deleted.

Third-Party Access

Payment processors for DANA, OVO, GoPay and QRIS see only the data needed to complete your transaction. Gaming studios powering live tables do not receive your personal contact details.

Request Your Data

Open a support ticket from your account and ask for a data export. We compile a file of everything we hold about you and send it within 30 days, where local law permits.

Questions you asked about your privacy

Your account becomes inactive immediately. We retain your transaction history and identity verification records for seven years where local law requires; personal details like your phone and email are deleted after 90 days unless you ask us to keep them for future re-registration.

Yes. Head to Account Settings, select Privacy & Data, and click View My Information. You see your name, email, phone, address, deposit history via DANA, OVO, GoPay and QRIS, and login records. You can also request a full export via support.

Payment data is encrypted and handled by the payment processor themselves; sakti138 does not store your wallet credentials or card numbers. We see only the transaction confirmation after you deposit, not your banking details.

No. Our cookies work only on sakti138.club. They track your session, preferences and in-lobby behaviour so you stay logged in and see your language choice. They do not follow you to other websites.

Contact our support team via live chat or email and request deletion of specific data fields. We delete non-essential information (phone, address) within 30 days. Transaction records are kept for regulatory purposes where local law requires.

You can play on desktop, smartphone and tablet. Your account data and encryption level are identical across all devices. If you log in from a new device, we may send a verification code to your email as a security check.

No. We do not sell your personal information. Gaming studios that power our live tables and slots see only gameplay data, not your name or contact details. We never share your data with advertisers or third-party marketers.